Retail Sales Associate job descriptions are greeting customers, directing customers to merchandise, increasing store sales, maintaining sales floor appearance, operating cash registers, and cross-selling products. The sales associate must have a professional appearance, retail sales experience, positive attitude, focus on customers’ satisfaction, basic math ability, and strong physical strength.

Retail Sales Associate Resume Example

 Gwendolyn Vogt

4195 Private Lane

Albany, Georgia

+1 (229) 418-8363



Retail Sales Associate

12/2012 – present


  • Assisted the Operation Team’s non-selling tasks as assigned by the Sales Team Manager
  • Helped meet customer needs in all aspects by demonstrating the ability to use proprietary devices and applications
  • Filled out stock and helped shipping to ensure customer satisfaction and product size availability
  • Complied with store policies that apply such as, but not limited to, attendance and delay
  • Always prioritized a positive work attitude when working
  • Contributed instrumental results to the store success
  • Showed extensive knowledge of store products and services so as to build sales and minimize returns
  • Determined customer needs based on personal features and factors related to other customer preferences
  • Built real connections with customers for added value to the brand and products from competitors
  • Built and maintained effective communication with customers, co-workers, and management
  • Ensured that services, merchandising, and operational standards are met through company-defined practices and processes
  • Followed all procedures for all systems including counts, markdowns, re-ticketing, and inventory control
  • Identified and reduced shrinkage in area
  • Influenced customer buying decisions by giving understanding of quality, value, and brand style including style, fit, fabric, price, and care instructions
  • Maintained a professional attitude with sincerity and enthusiasm that reflects brand’s commitment to the customers
  • Maintained store standards according to the Visual Presentation Assessment directions to improve the customers’ shopping experience
  • Performed sales support functions in relation to POS procedures
  • Proactively enhanced customers’ shopping experience by utilizing more tools, technology, and collaboration
  • Immediately reported employee accidents to the leadership team
  • Supported stores to meet or exceed their customer service goals
  • Worked with Management to ensure storage and storage space activities meet Risk Management requirements



Boston Bay College

2006 – 2011

Retail Sales Associate resume sample

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