Customer service assistant manager resume sample is a good reference for those who want to join with the new company. A resume will be the first requirement and consideration in the recruiting process. A resume can be the well media in order to deliver the personal identity. By making a resume, the recruiter will know who the candidate is. In other hand, a resume is also able to show the skills, achievements and experiences. The three matters can be the way to claim that the candidate is the potential agent to recruit. Well, in this occasion, we will talk about the sample of the resume. By seeing the sample, making a resume will be easier to do.

Sample of Customer Service Assistant Manager Resume

Regan Johnson

990 Richard Glens, Chicago, IL. Phone: +1 (555) 914 6618


Assisting Manager, Customer Service

Los Angeles, CA

05/2014 – present

  • Managing and documenting the reviews of performance of employee
  • Providing support to the manager, the retail banking in leadership and the coaching to the retail staff in development of the retail book
  • Providing supports the manager, sales and service in order to ensure the Branch’s planning strategic
  • Supervising staff and activities, including monitor live and recorded calls
  • Assisting in controlling the management expenses versus budget
  • Coordinating with the internal stakeholders to resolve kinds of issue and ensuring the proper follow through the processing of the orders
  • Assisting to develop and to maintain the activities of regular branch in order to ensure the effective contact of client

Assistant Manager Customer Service

San Francisco, CA

12/2009 – 04/2014

  • Working closely with the teams of operational in order to support the service and the improvement
  • Providing the administrative support to the team to ensure the efficient management and running of the function
  • Managing the order offered via the online portal
  • Supporting the team leading in identifying new talents and manage on the boarding
  • Supporting team lead in identifying the new talents and manage the boarding
  • Improving the existing processes and their conduct with the leader of team
  • Managing the order offered using the online portal

Assistant Customer Service Manager

Philadelphia, PA

  • Assisting the manager of customer service in performing the audits of self
  • Assisting the manager of customer service with the brand personnel issues such as the counseling of employee, balancing and scheduling
  • Providing the superior customer service
  • Handling the problem of customer service using the established policies and procedure
  • Managing and achieves the standard service of food lion as the delegated by the manager of customer service
  • Managing the team of customer service representative
  • Providing professional advice and good customer service to the customers


University of California, Berkeley

Bachelor’s Degree in Marketing



  • Good understanding and knowledge of a wide ranges of the product of paddy power
  • Excellent written and verbal skill of communication in the language of applicable
  • A good understanding of the digital media and social
  • Post excellent oral and written skill of communication
  • high passion in customer service
  • maintaining the professional manner in handling the difficult situation
  • Quickly understanding the new matters
  • High attention to details
  • Good team working


Customer Service Assistant Manager Resume Sample

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