Collection supervisor resume sample will help you to make a good document, especially when you want to join with the new company becoming a new collection supervisor. As we have known, in joining the new company, resume is the first and the most important document to made.

By using the resume, you are able to tell who you are as the personality of the candidate. Then, through the resume too, you are also able to show your skills, experiences and achievements to be the potential candidate. Of course, since its importance, resume should be written formally.

In this occasion, we will talk about the sample of that resume. It will be the example that will lead you making a good resume as you want. See the detail of it below.

Sample of Collection Supervisor Resume

Angeline James

6182 Lilly Streets, Phoenix, AZ. Phone: +1 (555) 719 6629


Mortgage Banking Dialer Collection Supervisor

Dallas, TX

07/2015 – present

  • Compiling and analyzing statistical data relative to the unit productivities
  • Monitoring the real time report across the Dialer staff
  • Leading a group of the collectors to ensure the unit standards and objectives are met in the same positions
  • Managing the more globally than just the small team, across the staffs of dialer
  • Monitoring live and recording calls and providing the feedback to the complete staffs
  • Reviewing account, conducting quality phone monitoring and providing the direction and feedback
  • Training the members of staff, conducting performance reviews and making the recommendation regarding the dismissals and corrective actions

Credit and Collection Supervisor

Colorado, US

09/2010 – 02/2015

  • Monitoring staff workload, ensuring work that is distributed equitably and appropriate with the standards
  • Providing the ongoing feedback to the employees completely in files, performances, and the opportunities of the improvement
  • Providing the feedback to the management in order to know the problem inside the area to get the reason of improving the standards
  • Managing the employees and the performance of team
  • Providing the training, developing, coaching and adherence to the new employees
  • Performing the additional related duties based on the speech of the director of financial service

Collection Supervisor

Dallas, TX

09/2003 – 03/2010

  • Providing counseling and the action of disciplinary as it is needed
  • Making the recommendation for the improvement process and efficiency working, especially for the new employees
  • Supporting the management of company by providing the accurate and timely payment and the information of account standing
  • Performing the other duties as it is asked by the management
  • Managing and tracking the account of settlement and accounts closed by the client when it is requested
  • Delivering feedback on the performance of the management and the same to the team
  • Making the recommendation in order to get better improvement for the team


State Cornell University

Bachelor’s Degree of Management


  • Bilingual English and Spanish speaking skills
  • Ability to identify and to resolve the complex problem with the minimal action and guidance
  • Good leadership and high supervisory skills
  • Ability to manage the kinds of task and project with the limited deadline
  • Good communication both in verbal communication and writing communication

Collection Supervisor Resume Sample 1

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